MDAs

©2024 Edo State Government

Our Services

At the Edo State Electricity Regulatory Commission (EDERC), we provide a range of services aimed at regulating and ensuring the reliability, affordability, and sustainability of electricity services in Edo State, Nigeria. Our services cater to various stakeholders in the electricity sector, including consumers, electricity companies, investors, and government agencies. Explore our comprehensive services below:

Licensing and Permitting

EDERC is responsible for issuing licenses and permits to electricity generation, transmission, and distribution companies operating within Edo State. Our licensing process ensures that only qualified and capable entities are authorized to provide electricity services, thereby promoting competition, investment, and industry sustainability.

Tariff Regulation

We set electricity tariffs and review them periodically to ensure that they reflect the cost of providing electricity services while remaining affordable for consumers. Our tariff regulation aims to balance the interests of consumers and electricity companies, promoting efficiency, fairness, and transparency in pricing.

Consumer Protection

EDERC is committed to protecting the interests of electricity consumers in Edo State. We provide mechanisms for resolving disputes and complaints between consumers and electricity companies through mediation, arbitration, and regulatory interventions. Our consumer protection services aim to ensure that consumers receive reliable, quality electricity services and fair treatment from electricity providers.

Compliance Monitoring

We monitor the performance of electricity companies and enforce compliance with regulatory standards, codes of practice, and license conditions. Through audits, inspections, and performance assessments, we ensure that electricity companies adhere to safety, reliability, and service quality standards, maintaining industry integrity and public trust.

Stakeholder Engagement

EDERC facilitates stakeholder engagement through consultations, public hearings, and outreach programs. We engage with consumers, electricity companies, investors, government agencies, and other stakeholders to gather feedback, promote transparency, and foster collaboration in shaping the future of the electricity sector in Edo State.

Regulatory Advisory Services

We provide regulatory advisory services to support stakeholders in understanding and complying with regulatory requirements. Our advisory services cover a range of topics, including licensing, tariff regulation, consumer protection, compliance, and best practices in electricity regulation, helping stakeholders navigate the regulatory landscape effectively.

Capacity Building and Training

EDERC offers capacity building and training programs to enhance the knowledge and skills of stakeholders in the electricity sector. Our training programs cover regulatory principles, technical aspects of electricity supply, consumer rights and responsibilities, compliance requirements, and emerging trends in the electricity industry, empowering stakeholders to contribute to sector development effectively.

Information and Awareness Campaigns

We conduct information and awareness campaigns to educate consumers about their rights and responsibilities in the electricity sector. Through various channels, including public awareness campaigns, workshops, seminars, and educational materials, we empower consumers to make informed decisions, advocate for their interests, and engage with electricity providers and regulators.

At EDERC, we are committed to delivering high-quality services that promote the interests of electricity consumers, support industry development, and ensure the sustainability of electricity services in Edo State. Contact us to learn more about our services and how we can assist you in navigating the electricity regulatory landscape.