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©2024 Edo State Government
©2024 Edo State Government
EDERC is responsible for regulating the electricity sector in Edo State, Nigeria. Our role includes licensing and regulating electricity generation, transmission, and distribution companies, setting tariffs, monitoring service quality, resolving disputes, and promoting consumer rights and interests.
You can file a complaint with EDERC through our online complaint portal, which is accessible on our website. Simply navigate to the complaint portal, fill out the necessary information, provide details about your complaint, and submit it. Our regulatory team will review your complaint and take appropriate action to resolve the issue.
You can check the status of your complaint by logging into the online complaint portal on our website. Once logged in, you will be able to view the status of your complaint, any updates or actions taken by EDERC, and provide feedback on the resolution process.
The process for obtaining a license from EDERC involves submitting an application, meeting the necessary requirements and criteria specified by EDERC and the Nigerian Electricity Regulatory Commission (NERC), undergoing a review and evaluation process, and obtaining approval from EDERC. Detailed information about the licensing process is available on our website.
EDERC sets electricity tariffs based on a transparent and consultative process, taking into account factors such as the cost of electricity generation, transmission, and distribution, as well as the need to ensure affordability for consumers. We conduct periodic tariff reviews to reflect changes in market conditions and cost factors, ensuring that tariffs remain fair and reasonable for consumers.
EDERC monitors the performance of electricity companies and enforces compliance with regulatory standards and codes of practice to ensure the reliability and quality of electricity services. We conduct regular audits, inspections, and performance assessments to assess service quality, identify areas for improvement, and take corrective actions as necessary.
EDERC conducts various stakeholder engagement activities, including consultations, public hearings, and outreach programs, to gather feedback, promote transparency, and foster collaboration in the electricity sector. You can participate in these activities by attending public hearings, submitting written comments or feedback, or contacting EDERC directly through our website or office.
Detailed information about EDERC’s regulations, policies, and guidelines is available on our website. You can access relevant documents, publications, and resources to learn more about our regulatory framework and how it impacts the electricity sector in Edo State. If you have specific questions or need further clarification, you can also contact EDERC directly for assistance.
